ADVOCATES FREQUENTLY ASKED QUESTIONS
Below you will find answers to questions, links to information, and various how to’s. Check back as more is added to this section.
How do I Enter Self Study hours into Optima?
- To do this, go to your Volunteer Dashboard and click the “Training Logs” tab.
- Add the date and be sure to include a “Complete Date” (they can be the same day).
- Under “Training Topic”, scroll down and choose the appropriate Self Study option (e.g. “Self Study – Article – 1 hour – Cultural Competency).
- Add the time as indicated on the link (not the exact time it took you to read it).
- Under “Training Format” choose Self Study and under “Trainer” choose CASA, Staff.
- In the “Notes” Section, please enter the Title (and publication where appropriate), copy and paste in the online address, and add a few sentences with your reflections or thoughts on the book/article/movie etc.
How do I Tally My Total Case Hours in Optima?
Step 1: Log into Optima and go to your case
Step 2: Click on the contact log tab at the bottom of the page (see image below)
Step 3: Click on the search icon (see image below)
Step 4: Enter the start date and end date you want for the report (see image below)
Step 5: Click preview (see image below)
Step 6: Once the report comes up click on the >| symbol to go to the last page where the total hours will appear at the bottom of the page (see image below)
How do I login to Zoom Court?
Please check in with your Case Supervisor in advance to make sure the Judge knows you are coming. Then go to the following page and find the Zoom link for Courtroom G, Juvenile, Judge Wood. Please refer to the instructions below to change your login before your hearing.
https://www.marincourt.org/PDF/July%202021%20Civil%20Zoom%20Links%20revised.pdf
How Do I Change My Zoom Screen Name for Court Hearings?
To make sure you are called in from the Zoom Waiting Room at the time of your hearing, please text your supervisor once you are in the waiting room.
It also is very helpful if you follow these instructions to change your Zoom profile name BEFORE you sign in to the Zoom conference. You cannot access the regular “Name Change” feature from the Waiting Room, so the Judge is left to decipher who is there by their Zoom Profile name (could be ml3334, or a phone number). This way you will appear to the Judge as CASA-Julianne Langley (for example).
- Before the time of your hearing, in a web browser (not Zoom App) go to https://zoom.us/signin
- Click “Sign In” in upper right corner (not Sign UP)
- Enter your zoom account email and password
- Hover over the icon of the person in the upper right
- Click on your account name
- That will bring you to your Profile (it may have automatically started there when you logged in)
- At the top of the page you will see your Account Name in bold. To the right, you will see “Edit”
- Click Edit and change your First Name to CASA-yourfirstname Last Name to Lastname
- Hit Save Changes, below
- You will still join the meeting later by clicking the link that your supervisor emails you
After court, go back in and repeat the steps to change it to whatever you want it to be.
Where Can I find Information On Criminal Cases in Marin County?
Marin County Public Booking Log
Marin County Court Appearance Calendar (just Criminal and Civil, not Dependency or Family Courts)